You can download the App【K-life】by scan the QR code under the bottom of the device or on USER MANUAL or from our Website or from the Apple App or Google Play storeand Android Store.

If the baby cry in the nursery room, it automatically activates soothing lights and sounds. If the baby continues crying more than 3 times within 1 min, then the device sends an alert to the parent's phone via the app.

The sleep training system uses color-coded lights to help children understand when it's time to sleep and when they can get up. For example, green night mean it's time to visit parents, while other colors signal to stay in bed.

If the device won't charge or seems unresponsive, please check that the power cable is securely connected. If the issue persists, contact Gianna's customer support for assistance by email:support@giannashop.com.

Yes, Gianna products come with a one-year limited warranty covering any manufacturer defects.

The device takes approximately 3-4 hours to fully charge and offers around 6-8 hours of battery life when the light is set to 50% brightness, ensuring continuous nighttime support.

We only support 2.4GHz WiFi.

Currently, Gianna devices are compatible with our own app. However, compatibility with Google Home and other smart home systems may be included in future updates.

Absolutely. Equipped with a built-in lithium battery, the Gianna device is designed for portability and convenience. It can be easily moved to any space, providing on-the-go soothing support wherever you need it.

The Gianna sleep device is ideal for infants and young children (0-4 years), but it's safe for any age group, including newborns.

Yes, the device is designed with safe materials and sound levels suitable for both infants and pregnant women, meeting all required safety standards.

Gianna provides 26 soothing sleep sound options plus 10 lullabies sound, including white noise, lullabies, nature sounds, ocean waves, and womb-like heartbeat sounds. These carefully curated sounds are designed to promote relaxation and improve sleep for infants.

Yes, you can control Gianna lullume through a mobile app, allowing you to adjust lights, sounds, and settings from anywhere in the home or remotely if connected to Wi-Fi.