Help with My Order

For any order, product, or shipping inquiries, we're here to help. Customer Support: service@giannashop.com

Customer Care

Having issues with your device or accessories? We’ll help you fix it. After-sales: service@giannashop.com

Wholesale Inquires

Looking for affordable supplies for your business? Contact us! Email: market@giannashop.com

Brand Promotion

For branding, PR, media, and influencer inquiries, contact us. Email: brand@kerchangroup.com

Contact Gianna CTO

Our CTO Simon is eager to hear your thoughts on our devices.Email:simon@kerchangroup.com

Telephone Support

Response Hours: 9 AM – 6 PM (GMT+8), Mon. to Fri.For assistance, feel free to call us at +86-188-15864022.

WE ARE ALWAYS HERE

Submit a request if you have any further questions or good suggestions.