GET IN TOUCH
Reach out to our professional support team. Whether you have a question about your order or any question, we'll respond you within 24 hours.
Help with My Order
For any order, product, or shipping inquiries, we're here to help. Customer Support: service@giannashop.com
Customer Care
Having issues with your device or accessories? We’ll help you fix it. After-sales: service@giannashop.com
Wholesale Inquires
Looking for affordable supplies for your business? Contact us! Email: market@giannashop.com
Brand Promotion
For branding, PR, media, and influencer inquiries, contact us. Email: brand@kerchangroup.com
Contact Gianna CTO
Our CTO Simon is eager to hear your thoughts on our devices.Email:simon@kerchangroup.com
Telephone Support
Response Hours: 9 AM – 6 PM (GMT+8), Mon. to Fri.For assistance, feel free to call us at +86-188-15864022.
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Submit a request if you have any further questions or good suggestions.